Clean. Well appointed. Nice staff.
Simon
Ogos 2024
Cleanliness and the location near to the home office.
Leah
April 2025
I have to say staff members Lorna (cleaning staff) Belle, Sarah, Georgina (reception) Michelle and Santan (restaurant) were all so attentive and lovely to interactive! Georgina always helped with my parking as a disabled badge holder, which was very thoughtful. The food was nice in the restaurant and Michelle often would greet me warmly and would often suggest great meals. Lorna who cleaned my room majority of the time was so lovely! I had a great stay and I would recommend anyone to stay! Great location to the shopping centre and boxpark
Vanessa
Mac 2025
Very nice ,clean and great big room ,breakfast amazing ,honestly ,one of the best hotels in Uk ,water and coffee free in the room ,nice bath which I loved they had ,beautiful rooms and beautiful restaurant also the location is amazing
Rebeca
September 2024
We re-booked this hotel because it was so lovely!!! Classic hotel hospitality as it should be! Cleaning every day, super friendly staff!!! We were offered free coffees and delicious pastry after we had checked out and were sitting at the bar. The barman even gave us an amazing magazine!!! 5* service! Huge thanks to Lili for serving us at dinner, to Georgina (front desk) for printing out my documents and refusing to charge for that! And everybody else whose names we don't know: such a pleasure to feel welcomed and cared for! Delicious breakfast and dinner! Very nice and warm lobby. Super quiet, very good noise isolation.
Julia
November 2024
Stayed for 2 nights , the room was spotless , staff were friendly especially the gent on the bar ( don’t know his name but think he was scottish ) he was great ! Couldn’t do enough for us super helpful ! Room was lovely had everything we needed . Housekeeping came in after the first night cleaned the room made the bed and re stocked everything. Only down side was other guests being loud but hotel reception moved them . Would definitely stay here again lovely hotel and central for everything in Croydon
Dave
Mac 2025
My room was spotless. The air conditioning worked very well, and I was able to have Wi-fi instantly. My room attendant was accommodating, checking to see that the beds were to my liking and that I had sufficient amenities. I have stayed at this hotel many times, as the location is excellent. East Croydon station is handy, and the bus service is always available.
Burgess
April 2025
Everything is good. The staff are all very helpful and friendly. I have stayed at several hotels recently, both in Croydon and in Brighton, and the Leonardo brand is consistently the one I prefer. With the Advantage Club I am getting a loyalty discount online, which helps to make it more attractive.
George
April 2025
We especially liked the welcome from friendly, helpful, diverse staff, location, comfortable bed, cleanliness, the number of charging outlets for devices in communal areas.
Km
Julai 2024
The receptionist my partner and I spoke with was very kind, friendly and informative which made for a good start. We were only there for one night but the room was clean, the bed was comfy and in my opinion good value for money. Location is good for anyone who needs to travel around Croydon as it's a short distance away from both East Croydon and West Croydon, there are plenty of bus routes and also the tram.
Rachel
September 2024