Leonardo Hotel London Croydon - formerly Jurys Inn

Clean. Well appointed. Nice staff.

I have to say staff members Lorna (cleaning staff) Belle, Sarah, Georgina (reception) Michelle and Santan (restaurant) were all so attentive and lovely to interactive! Georgina always helped with my parking as a disabled badge holder, which was very thoughtful. The food was nice in the restaurant and Michelle often would greet me warmly and would often suggest great meals. Lorna who cleaned my room majority of the time was so lovely! I had a great stay and I would recommend anyone to stay! Great location to the shopping centre and boxpark

We re-booked this hotel because it was so lovely!!! Classic hotel hospitality as it should be! Cleaning every day, super friendly staff!!! We were offered free coffees and delicious pastry after we had checked out and were sitting at the bar. The barman even gave us an amazing magazine!!! 5* service! Huge thanks to Lili for serving us at dinner, to Georgina (front desk) for printing out my documents and refusing to charge for that! And everybody else whose names we don't know: such a pleasure to feel welcomed and cared for! Delicious breakfast and dinner! Very nice and warm lobby. Super quiet, very good noise isolation.

My room was spotless. The air conditioning worked very well, and I was able to have Wi-fi instantly. My room attendant was accommodating, checking to see that the beds were to my liking and that I had sufficient amenities. I have stayed at this hotel many times, as the location is excellent. East Croydon station is handy, and the bus service is always available.

We especially liked the welcome from friendly, helpful, diverse staff, location, comfortable bed, cleanliness, the number of charging outlets for devices in communal areas.